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Usability Test Interviews

Watch the tests live - wherever you are!

Our usability moderators are skilled at recognising when to observe or to intervene and when to prompt and probe interviewees to disclose key user experience issues.

Because our proprietary mobile UsabilityLab™ is compatible with most video conferencing systems client executives are able to watch the tests live, no matter where they are in the world to learn first hand about:

• user and potential user perceptions
• user navigation and user interface
• recommendations and action items for enhancement
• localisation issues for multinational sites
• ReferencePoints™ to optimise user experience over time
• a basis for quantitative market segmentation

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